Shipping & Returns Policy – shoppromiserings.com
Last Updated: [Date]
- Shipping Information
We process orders within 1-3 business days. Delivery times vary by destination:
• USA: 3-5 business days
• Europe: 5-7 business days
• International: 7-14 business days
Track your order at shoppromiserings.com/tracking - Return Eligibility
You may return items within 30 days if:
• Products are unworn and undamaged
• Original packaging and tags are intact
• Proof of purchase is provided
• Customized items are non-returnable - Return Process
- Request authorization at shoppromiserings.com/returns
- Pack items securely in original packaging
- Attach provided return label
- Ship using trackable method
- Refund Details
• Processing time: 5-7 business days after receipt
• Refunds issued to original payment method
• Shipping costs non-refundable (except for defective items) - Exchanges
For size exchanges: - Return original item following standard procedure
- Place new order for desired size
- Damaged/Defective Items
If you receive:
• Wrong item
• Damaged product
• Defective merchandise
Contact us immediately via your account dashboard for expedited resolution. - International Returns
• Customers responsible for return shipping
• Customs fees/duties non-refundable
• Processing may take 10-14 business days - Special Cases
• Holiday purchases (Nov 15-Dec 24): Extended returns until Jan 31
• Final sale items: Non-returnable (clearly marked) - Policy Updates
Current version always available at shoppromiserings.com/policy